Ships from Melbourne
Every order is packed and dispatched from Melbourne, Australia.
Northern Outfitters
Northern Outfitters
Shipping
Tracked shipping from Melbourne.
Orders are packed carefully and sent from Melbourne, Australia using tracked services wherever available. Shipping rates are calculated at checkout based on your location and order.
Tracked services
Orders are sent with tracking wherever a tracked service is available.
Calculated at checkout
Shipping rates are based on your delivery location and the items in your order.
Shipping information
Shipping options and rates are shown during checkout. Delivery times can vary depending on your location, the selected service and carrier conditions.
01
Dispatch
Orders are packed with care and dispatched within two business days. During busy periods, dispatch may take a little longer.
02
Australian shipping
Australian orders are shipped using tracked Australia Post services. Delivery time will depend on your location and the shipping option selected at checkout.
03
International shipping
We ship to selected international locations using tracked Australia Post services where available. International shipping rates are calculated at checkout. Delivery times vary by country and carrier.
04
Customs and duties
Customs duties, import taxes and local charges are the responsibility of the buyer. These charges are not included in the item price or shipping cost unless clearly stated at checkout.
Delivery questions
If something looks wrong with your delivery, check the tracking first. If you still need help, contact us with your order details.
When will my order be sent? Orders are usually dispatched within two business days.
Orders are usually packed and dispatched within two business days. During busy periods, dispatch may take slightly longer.
How are shipping rates calculated? Rates are shown during checkout.
Shipping rates are calculated based on your delivery location and the items in your order. Available shipping options will be shown during checkout.
What if my delivery is delayed? Tracking should be used for the latest delivery updates.
Delivery times can be affected by customs, carrier delays, local postal services or busy periods. Once an order has been dispatched, tracking details should be used for the latest updates.
What if I enter the wrong address? Please check your delivery details before ordering.
Please check your delivery details carefully before placing an order. Northern Outfitters is not responsible for delays or failed delivery caused by incorrect delivery information.
What if my location is unavailable at checkout? Contact us and we will confirm whether shipping is available.
If your location is not available at checkout, contact us and we will confirm whether shipping is available.
Who pays international customs charges? Import duties and local charges are usually the buyer’s responsibility.
International buyers are responsible for any customs duties, import taxes, brokerage fees or local charges applied by their country unless clearly stated otherwise at checkout.
Before ordering
Please check your shipping address, product details, condition notes and measurements before placing an order. If you need help before purchasing, contact us first.
Ready to order?
Browse current stock or contact us before purchasing if you need help with shipping to your location.